Sabrina Whaley Sabrina Whaley

Lets Talk Visit Minimums

If you have ever wondered why there are visit minimums in the Client Directed Model but not the Traditional model this blog is for you!

If you are interested in the Client Directed Home Care Invoicing Program, its likely you have heard the term “Visit minimums”. A visit minimum refers to the shortest amount of time a caregiver can be scheduled for any one visit. For example, if an agency has a 3 hour visit minimum, the shortest shift you could book with a caregiver would be 3 hours in continuous length. Agencies that are part of the invoicing program in Alberta can range anywhere from 1 hour to 6 hours for minimum visit lengths.

You may be wondering why visit minimums exist. Its time to de-mystify visit minimums, let talk!

Labor Laws

Alberta has homecare worker specific legislation. This legislation requires that Caregivers be paid for a minimum of 2 hours of work for each period of employment throughout the day, even if the working time was less than 2 hours. (For a full review of the caregiver specific legislation click here)

All agencies are bound to this legislation and staff cannot choose to decline these minimums, nor can an agency choose to dismiss them.

Traditional Model

Clients who are part of the traditional model of home care are not subject to visit minimums, and this is due to the models design which bundles client care in geographical service areas. Agencies in the traditional model are able to assign workers to see many clients within a community guaranteeing that staff will meet this minimum with quantity of work. This benefit is incredible for clients with short care needs, but does come at the cost of choice and consistency.

When care is bundled this way, it means visit times cannot be specific, and choice of caregiver cannot be guaranteed. Bundling care means your visit time is tied to the visit times of other people. It means your caregiver is tied to multiple clients and care is prioritized by medical need. Your preferences just cannot be incorporated without disrupting care for others.

Lets look at this practically.

Imagine you have care scheduled daily from 0800-0830hrs (Homecare’s most requested time slot!) but the agency who has your care just got a new client from AHS that needs care at 0800hrs because they have a day program to attend and must leave on the DATS bus. Your coordinator is going to have to move your visit to 0830 to fit that new client into the schedule. But not just your care, your coordinator is now going to have to shift EVERY client in that caregivers schedule for the rest of the day, by 30 minutes. They may even have to re-assign you to a new worker if there are other visits that cannot be moved due to medical reasons. This happens frequently, and despite the best efforts of coordination and care teams at agencies, it can often feel like a loosing battle trying to provide consistent care in this model.

Another quirk of bundling care is that the care is task based. If caregivers have completed all the tasks on your care plan, they can move on to the next client and are not required to stay for the full shift length. However, they will still be paid for the visit as it was scheduled. In my experience this incentivizes rushing. Some agencies also practice overlapping visits, which means scheduling multiple clients for the same time slot. This practice makes scheduling easier for their Coordinators, but managing workload extraordinarily challenging for caregivers.

I would like to note that often caregivers in the traditional model feel they have no choice but to rush, as their schedules are sometimes so packed they are overlapping. It would not be fair to blame a field staff for something that is fundamentally a systemic issue of the model

Client Directed Model

In the client directed model, we do not bundle care. We work with families to recruit and retain a caregiver for them who meets their specific needs including their visit time preferences. We are able to accommodate families requests for changes in visit times because the caregiver you are have is not typically scheduled for back to back visits. Our model is also not entirely task based. While our care plans do include regular tasks, staff are able to take initiative to help with additional tasks, socialize with the client, and are not incentivized to rush. Unless you request it, staff do not leave prior to their visit end time.

At ember we have a two hour visit minimum for our clients because your caregiver(s) are your own. This model is really tailored towards quality rather than quantity, and a two hour visit minimum meets Alberta’s labor standard.

Visit minimums can certainly be a drawback for some families if they have short or frequent care needs, however it is important to understand the “why” when pondering their existence in the space. For those who want their caregivers hand selected, value connection and care that is on your schedule, we cannot bundle care.

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Sabrina Whaley Sabrina Whaley

Preparing For Home Care- 6 Things to Consider

Ever wondered what you need to do to prepare your home for homecare? Turns out, its most likely very little! However there are some things you should know to expect, and some things you may want to consider to make your care go smoothly.

There is actually very little you likely need to do to prepare your home for a caregiver, however there are many things you can do to make your home more accessible for you or your aging loved one, and a few things you should expect before starting care.

Safety Assessment

Before a caregiver can come out into your home, a safety assessment will be completed. Most likely this will be done by an AHS case manager, but private agencies do them as well. During this safety assessment they will be looking initially for obvious things, like pets, unsecured firearms, mold, rodents, pests, fire hazards, bio hazards and general community safety. They will also look for simple things, like tripping hazards in the home, smoking in the home or whether there are assistive devices present, like grab bars in the bathroom, walkers, canes, raised toilet seats, etc. Their role is to identify and reduce risk of injury for both the client and the caregivers who will provide care in the home.

Consider Your Pets

Pets can be an amazing source of comfort and companionship for those who have them. Should you have a pet in your home, know that AHS and the traditional home care model agencies have policies that require pets to be secured away from their caregivers during their visits. Securing your pet in a crate, in another room, with a baby gate, or outdoors will be required. Please consider where you will keep your pet during your visits. 

This can prove to be a challenge for some clients with mobility issues, especially if their agency has variable visit times. You may have to work with your caregiver to call when they arrive to limit the time your pet is secured.

Should you choose the client directed model, there are agencies who will allow friendly pets to be free during care and some that can even offer pet care as part of their visits (Like us!). Be sure to ask about pet policies if this is important to you.

Slips Trips and Falls

Slips trips and falls are the most common type of injury for homecare workers, as well as our clients. A lot of that is due to our weather! We get lots of melt and thaw cycles in Edmonton, and it can be hard to keep up with the Ice.

No matter the homecare model you choose, you will need to ensure you have reliable snow removal. If you have financial constraints, there is a program called Special Needs Assistance For Seniors through the Gov of Alberta which can cover up to $1200 per year for snow removal and landscaping. Check out the program by heading to this website: Special Needs Assistance for Seniors | Alberta.ca

Your case manager can also help you with making sure you have the right equipment in your home. Grab bars, shower chairs, walkers, wheelchairs and lifts are all things which can reduce your risk of falls, but also help your worker stay safe. There is funding available for Albertans through Alberta Aids to Daily Living. If you want to go this route, please do not purchase your assistive devices prior to speaking with them and getting approval.

Helpful Technology

There are a few things you can invest in to make your life a bit easier aging in your home. While none of these are required, sometimes having them can make things more comfortable.

Smart doorbells (like the RING doorbell) are doorbells with microphones and cameras built into them. When someone comes to your door and rings the bell they will pop up onto your mobile phone. This way you can see who is there, and speak with them if you are not sure who you're looking at. This is great for homecare because you will see your staff and be able to identify them before letting them in.

Simple things like having a light with a motion sensor outside can not only dissuade criminals, but be useful for your caregiver. You do not have to remember to turn on the lights when it gets dark because it will turn on for you once your staff arrives, keeping them safe after hours.

If you have a loved one with dementia, we have certainly noted lots of families having issues with them turning the thermostat up or down in the home. If this person lives alone, that can be a big problem. A smart thermostat (Like a NEST thermostat) can be set remotely and locked to prevent people from having issues with their homes comfort.

Also, a smart smoke detector can connect to a loved ones phone. Again, if you have a loved one with dementia living alone, it may be helpful to have that installed so families will be made aware if it goes off (it works for both carbon monoxide and smoke)

Dementia can also pose problems with wandering. It can be very scary to have a loved one who wanders and may not find their way home. There are lots of options for wearable GPS trackers which also include fall detection which can be put on belt buckles, watches or necklaces.  The Livingwell Companion Go is just a good example of one available in Canada for a reasonable price point. The University of Waterloo has a comprehensive list of devices on their website here: Locator devices for people at risk of going missing | Aging and Innovation Research Program (AIRP) (uwaterloo.ca) should you wish to compare.

Agency Needs

While an agency wont need too much changed in your life to get started, they do need a few things available for their staff. Take a look at the list below for a breakdown of what a caregiver needs to provide care:

  • A place for your caregiver to wash and dry their hands, including soap and a clean hand towel

  • If you have oral medication, agencies typically require they be bubble packed by your pharmacy

  • Some clients may need a door or medication lock box

  • Staff typically need a safe place to park their vehicle

  • The tools you need for them to provide care (For example, stockings if you require stocking assistance)

Aids to Daily Living

This is a program through the Alberta government that can help seniors with medical expenses. A comprehensive list of things that can be covered is available here: AADL – Benefits covered | Alberta.ca. This is a cost sharing program where clients pay 25% of the cost up to $500/year. However low income seniors do not have a co-pay. There is no income cap for this program, so it is beneficial for all seniors to take advantage of it!

You must be assessed by your case manager to qualify so don’t hesitate to speak with your AHS case manager about accessing funds if you need them.

 

Homecare can be immensely beneficial for those who wish to age in their own homes. If you are in need of help, know it is just a call to 811 to get things started. Take advantage of the amazing choices available to you in this province!

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Sabrina Whaley Sabrina Whaley

Getting Started - How to Access Homecare

Accessing home care in Alberta is easy! You just need to know what to expect.

When its time to get started with homecare, you may not know where to start. Thankfully, its actually quite easy to access care in Alberta, as long as you know what to expect! I recommend reading through our previous blog about Homecare model choices if you don’t already know all the choices available to you in Alberta.

Call 811

 In Alberta you do not need to see a doctor to access homecare. All you need to do is pick up your phone and call 811 (Family and friends can do this on behalf of someone as well)

When you call 811 they will take your information and pass it through to a case manager at AHS. A case manager is a licensed professional (an RN, a Social Worker, or an Occupational Therapist) who’s role it is to assess the needs of those who request homecare, approve care, and careplan creation where needed.

Once they receive your request for care, they will call you to discuss your needs. If they feel you may qualify for care, they will arrange a date and time for them to come out into your home and complete an in home assessment (Sometimes known as a RAI assessment)

Complete a Home Assessment

Your case manager will come out to your home to complete an interview and safety assessment. Expect this to take anywhere from 2-3 hours. They will ask you what you need help with, and what type of help you already have available to you.

It may be helpful to have a list of tasks you need assistance with. We have a handy checklist here: Care Checklist

We recommend people be honest about their needs when being interviewed. Think about your bad days when you don’t have help. What do those days look like? What would be helpful to you for care? Keep in mind, AHS is unlikely to be able to approve home support visits, but more likely to be able to approve personal care needs or respite care. Your case manager will make a comprehensive list of all the care you need. They will then use an algorithm to calculate the total hours of care you are approved for.

After Approval

During your home assessment, you will need to speak with your case manager about what home care model you are interested in. If you choose the traditional model, your case manager will develop a careplan for you after your assessment and submit it to the agency contracted for your area. You will then receive a phone call from that agency to introduce themselves and tell you who will be coming to provide your care, and when.

Should you choose the Client Directed model, your case manager will provide you with a letter outlining the total monthly hours you have been approved for. You then can select an agency to provide that care from the approved homecare providers in your area (Handy search tool available here). Your chosen agency will come out into your home to develop a careplan with you and speak to you about what type of caregiver you are looking for. They will match you with a caregiver after finding the right fit for your home. Some agencies, like ember, allow you to have a meet and greet with your potential employee prior to commencing care.

With the self managed care model your case manager would provide you with a letter outlining your total monthly hours and rates of funding, and you could proceed with recruitment of your own staff.

Choices

Should you start any one model and decide it is not the right model for you, you can simply call your case manager and request to switch models at any time. No matter what model you choose, you should expect your case manager to re-visit you at least once per year for an annual re-assessment of your care needs.

Depending on the urgency of your needs, the time between calling 811 and having a caregiver at your doorstep can be anywhere between a week to a month and a half.

We recommend folks introduce homecare into their lives sooner rather than later if they are beginning to need some help. A good care provider will work with you to maintain your independence rather than doing everything for you. If you know someone struggling to accept help, know you are not alone. Many families find the transition into accepting help in their homes challenging. We can help!

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Sabrina Whaley Sabrina Whaley

Homecare Model Choices in Alberta

There are lots of options in Alberta when it comes to accessing homecare. Here is a breakdown of all the available homecare models in our province.

The first thing you need to know before accessing homecare is that you have choices! In Alberta, there are three publicly funded models, and one private option.

No one model is better than another. They all have merit and value, so you should choose the model that is best for your own needs. If you choose a model and don’t like it, don’t worry. You also have the right to change models if the one you are using is no longer working.

Lets walk through your options. If you are interested in a quick guide, follow the link here to a printable version: Homecare Models in Alberta

You have a world of choices in Alberta!

Traditional Model

 

The Traditional model is the model you will be offered automatically if you don’t ask about an alternate model. It is the largest and most accessed homecare model in Alberta, servicing thousands of people in the city of Edmonton alone.

 In the traditional model, AHS awards contracts to private home care providers for specific geographical areas. Every community in Alberta has an assigned home care agency. Should you or your loved ones choose to go with the traditional model, your care will be assigned to whatever home care agency has the contract for the community you live in.

 Homecare visits in this model range from 30 minutes to 24 hours in length. There is no cost for client to access this model, as it is completely funded by the government contracts.

Benefits to this model

  •  Can accommodate short or frequent care needs (For example, 30 minute visits 4 times a day for toileting)

  • Zero cost for care

  • Families that do not have the desire or capacity to choose their own agency do not have to do so

  • Very large staffing pools available for care

  • Providers are contractually obligated to provide the authorized care

 Drawbacks

  •  Your staff will leave when they are done their tasks. There is no socialization built in or room for additional tasks

  • Staff see many clients in a day, sometimes up to 30 if they are in a facility. This can lead to time fluctuations. Therefore time specific visits are not able to be accommodated

  • No guaranteed choice of caregiver attributes such as gender, language preference, or personality traits

  • Caregiver consistency is not guaranteed- It should be noted, this is the number one complaint in the traditional model. 58% of Albertans receiving homecare feel unsatisfied with the number of different caregivers sent to their home*

  • Lower client satisfaction with the model (ranges between 50-70% depending on the agency you are assigned*)

  • Cannot “fire” your agency if you are unhappy with their care

  • Careplan is rigid and changes must be modified by a case manager

  • Since staff are paid once they complete tasks, not for time in the home, it can incentivize staff rushing

Client Directed Home Care Invoicing Program

The client directed program allows clients and their families to choose their own approved private home care agency. This program is publicly funded, meaning the agency you choose will direct bill Blue cross for your care. If you are interested in this model, you should ask your case manager about it, otherwise it is likely not to be initially mentioned. This model is great for clients with complex care needs, clients who are lonely, and clients who need longer visits.

Benefits

  • Ability to choose caregiver attributes such as language, gender, and personality traits (for example, quiet and peaceful vs talkative and outgoing)

  • Ability to have time specific visits

  • Ability to have pets free during care

  • Careplans built with you, not for you

  • 90% satisfaction rate (2019 pilot program results)

  • Can “Fire” your agency if you don’t like them

  • Consistency in caregivers and continuity of care can be guaranteed

Drawbacks

  • Minimum visit lengths (Range from 2-5 hours, again depending on what agency you select) meaning short visits are not accommodated in this model

  • Depending on agency selection, there may be a co-pay cost (Co-pay ranges from $0 up to $15/hr depending on what agency you select)

 

Self Managed Care

Self managed care allows families to hire their own staff, manage their own schedules, and create their own careplans. This model is typically the model of choice for younger people who have chronic illness. as it allows them the most autonomy over their care and staffing. If you are interested in self managed care, mention it to your case manager. They will not likely talk about it unless you inquire.

Benefits

  • Ability to choose caregiver attributes

  • Ability to have time specific visits

  • Ability to have pets free during care

  • Consistency in staffing

  • Create your own careplan and train your own staff

Drawbacks

  • Recruitment is your responsibility

  • Scheduling is your responsibility

  • No back up caregivers unless you hire them

  • Payroll is your responsibility, including WCB and payroll taxes

  • Funded at a lower rate than other models, meaning you may have trouble being competitive with your wages unless you are willing to supplement out of pocket

Private Care

You can always choose to forgo the public system, and hire a private agency to provide your care. This has all the benefits of the Client directed program, with the added bonus of being speedy in terms of getting care started. Agencies may be able to start private care same day if needed. Private care can prove costly rather quickly if you are not prepared, so I recommend every family explore their public funding options first. A good agency will always explain and help you exhaust public funding options before moving to private.

Benefits

  • Ability to choose caregiver attributes

  • Ability to have time specific visits

  • Ability to have pets during care

  • Consistency in staffing

  • Very fast start times (Could be same day)

Drawbacks

  • Care is not covered by the public model. This can be costly. Bill rates range from $32/hr to $56/hr

  • Minimum visit lengths (Ranges from 2 – 5 hours)

  • Unapproved agencies are not regulated


There is no one “right” model. If you need help choosing, please don’t hesitate to reach out to us to walk through your options. As always, we wayfind the healthcare system for all who reach out to us, whether you choose ember or not!




 *Health Quality Council of Alberta (2019). The Alberta Home Care Client Experience Survey. The Alberta Home Care Client Experience Survey < Health Quality Council of Alberta (hqca.ca)

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Sabrina Whaley Sabrina Whaley

Choosing a Homecare Agency

With all the choices out there, it can be intimidating to select a Homecare agency. While every family may have different priorities and preferences in what they are looking for in a provider, everyone is looking for quality care. It is unfortunate, but some homecare agencies in your area may not be reputable. We have seen families taken advantage of with restrictive contracts, hidden fees, unethical staffing practices, and upselling private care that is publicly funded. That being said, there are some amazing agencies out there! Here is a quick guide to avoiding predatory practices and screening for your best home care fit!

With all the choices out there, it can be intimidating to select a Homecare agency. While every family may have different priorities and preferences in what they are looking for in a provider, everyone is looking for quality care. It is unfortunate, but some homecare agencies in your area may not be reputable. We have seen families taken advantage of with restrictive contracts, hidden fees, unethical staffing practices, and upselling private care that is publicly funded. That being said, there are some amazing agencies out there! Here is a quick guide to avoiding predatory practices and screening for your best home care fit!

Check The Directory

First, lets talk about the Client Directed Home Care Invoicing Program. In Alberta, if you are approved for homecare services you can choose to select your own home care agency. This amazing program is called the Client Directed Home Care Invoicing Program. Once you are approved for care, you can begin the selection process by heading to the Blue Cross website here: Client Directed Home Care | Alberta Blue Cross®

There you can see a list of approved agencies in your area, filter results based on bill rates and minimum visit lengths.

In order for an agency to participate in the client directed program they must be insured, have WCB coverage for their staff, provide vulnerable sector checks for their employees, and provide you with a copy of what they bill Blue Cross for your care.

I recommend to all folks searching for a Homecare Agency to utilize this tool, as there is at least some oversight of care agencies through these agreements.

Google Reviews

Google reviews are a great tool to use to see what others have to say about the agencies you are considering. Take some time to read through both the good and the bad reviews posted online. If an agency does not have their reviews public, I would want to know why.

Check Their Website

It is always a good idea to check out any potential agencies website. See if they have any information about their owners. Are they locally owed and operated? Does their leadership team have a homecare background?

While websites are typically carefully curated by agencies, it is still a great launching place to start your information gathering.

Ask Your Local Senior’s Society

Senior societies can be a wealth of information for those looking into homecare. Not only can they often make recommendations of agencies, they can often assist in steering you away from agencies that have a bad reputation in your area. Don’t hesitate to call and speak with your local senior’s society, even if you are not an active member.

Call and Interview

Once you have selected agencies you are interested in, your next step is to call and start interviewing. It may be useful to have a list of questions prior to making your calls. Click here for a handy checklist of Agency questions: Agency Interview Questionnaire

Depending on your needs, you may want to focus on different questions but we recommend at least asking the following questions:

1) What is your hourly bill rate?

2) What is your minimum visit length?

3) If I need help accessing public funding for my care, will you help me?

4) What qualifications do your staff have?

5) What is your cancellation policy?

6) What is included in your contract? Am I able to cancel my contract without cost?

7) Who owns your agency? Do they have a background in homecare?

A good agency will always include “wayfinding” which is a term for helping you access public funding for your care. You should never have to pay for this service, and agencies should be enthusiastic about helping you not pay out of pocket.

A 24 hour cancellation policy is pretty standard in the industry, however anything above and beyond that could cause unnecessary charges and is worth avoiding. Likewise, the best agencies in the province have contracts that do not tie you in beyond a 24 hour notice period. Please read contracts carefully and never sign anything that makes you feel uncomfortable.

Look for an agency that is run by leaders who have extensive home care experience. That experience inside the system will ensure your agency knows the standards of practice in the industry and should allow them to be well connected should you need assistance wayfinding.

Finally, if at all possible, interview more than one agency. While you are free to switch agencies at any time, it is almost always better to start out with a quality agency rather than having to uproot later.

Here at ember, we are happy to help folks navigate our healthcare system. If you need help selecting an agency or getting started with homecare and you don’t know where to start, call us. We are a small, locally owned and operated home care agency with heart. We will get you where you need to go.



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Ember Healthcare Ember Healthcare

A Comprehensive Guide to Overnight Senior Care

Navigating the challenges of caring for a senior loved one can be a demanding journey, especially when nighttime arrives.

For many families, the transition from daytime routines to the quiet, often unpredictable hours of the night brings a heightened sense of concern and responsibility.

In such times, professional overnight senior care in Edmonton becomes not just a convenience but a lifeline, offering comprehensive support and peace of mind to both seniors and their families.

Understanding the Basics of Overnight Senior Care

Overnight senior care includes a range of specialized services that are tailored to meet the unique needs of elderly individuals during nighttime hours.

During the night, seniors may need help with different activities, such as getting in and out of bed, using the bathroom, or managing discomfort from medical conditions.

Many seniors face challenges such as insomnia, anxiety, or confusion during the night, which can make existing health conditions worse. 

Overnight care providers offer invaluable support to ensure that seniors feel safe and attended to during these vulnerable hours.

This service includes specialized medical attention, companionship, and peace of mind for seniors and their families. By entrusting the care of their loved ones to trained professionals, families can rest assured that their seniors’ needs are being met around the clock.

Crafting a Nighttime Routine for Seniors

Creating a structured nighttime routine is important for promoting restful sleep and overall well-being in seniors. By having a comfortable and predictable environment, caregivers can help seniors comfortably navigate the night.

A consistent bedtime routine signals to the body that it’s time to wind down and prepare for sleep. This may include activities such as gentle stretching, reading, or listening to calming music. By establishing a regular bedtime routine, seniors can improve the quality and duration of their sleep.

Seniors may experience different sleep disturbances, such as insomnia, sleep apnea, or restless leg syndrome. Overnight caregivers can work closely with seniors to craft a nighttime routine that helps manage these disturbances and promote better rest.

a nurse helping an elderly person on their bed

Professional Overnight Care for Specific Conditions

Professional overnight care services are tailored to address the unique needs of seniors with specific medical conditions.

Whether dealing with Alzheimer's, mobility limitations, chronic illnesses, or incontinence, trained caregivers provide specialized support to ensure seniors receive the assistance and attention they require throughout the night.

Alzheimer’s and Dementia

For seniors with Alzheimer's or dementia, nighttime care presents particular challenges due to increased confusion, agitation, or wandering behaviors.

Overnight caregivers are trained to handle these situations with compassion and expertise, implementing strategies to promote a calm and secure environment.

Mobility Issues

Seniors with mobility issues may require assistance with transferring in and out of bed, repositioning during the night, or going to the bathroom.

Overnight caregivers are adept at providing safe and supportive assistance, using proper lifting techniques and mobility aids to prevent falls or injuries.

Chronic Conditions

Managing chronic conditions such as heart disease, diabetes, or COPD often requires vigilant monitoring and medication management, even during the night.

Overnight caregivers work closely with seniors to administer medications, monitor vital signs, and address any emergent issues to ensure optimal health and well-being.

Incontinence and Toileting

Incontinence can be a source of embarrassment and discomfort for seniors, particularly during the night.

Overnight caregivers provide discreet assistance with toileting, changing bedding, and maintaining personal hygiene to promote dignity and comfort for seniors with incontinence issues.

Understanding Medication Management

Proper medication management is a critical aspect of overnight senior care. It ensures that seniors receive their medications safely and on schedule.

  • Proper Medical Administration at Night: Trained caregivers are equipped to administer medication, following established protocols to ensure accuracy and safety. They monitor seniors for adverse reactions and promptly communicate with healthcare providers as needed.

  • Medication Schedules: Caregivers maintain detailed medication schedules, organizing medications and administering them according to prescribed dosages and timing specifications. This meticulous approach helps prevent missed doses and minimizes the risk of medication errors.

  • Monitoring Side Effects and Interactions: Caregivers remain vigilant for any signs of adverse reactions and promptly report any concerns to healthcare providers. By closely monitoring medication effects, caregivers help mitigate risks and optimize seniors' medication therapy.

Tailoring Overnight Care to Individual Needs

Recognizing that every senior has unique requirements, effective overnight care services prioritize customization and personalization.

By tailoring care plans to address individual needs, caregivers can provide targeted support that enhances seniors' comfort, safety, and overall well-being.

a nurse is helping an elderly lady to put on her slippers

Personalized Assessments

Before implementing overnight care, thorough assessments are conducted to evaluate seniors' health status, preferences, and specific challenges.

These assessments consider factors such as medical conditions, mobility levels, cognitive abilities, and sleep patterns to inform the development of personalized care plans.

Customized Care Plans

Based on the findings of individual assessments, customized care plans are created to meet seniors' diverse needs and preferences.

These plans outline the specific services and interventions required during the night, such as medication management, mobility assistance, or companionship. This ensures that seniors receive the precise level of support they need to thrive.

Involving Family Members

Family members play a vital role in the overnight care process, providing valuable insights into seniors' routines, preferences, and medical histories.

Caregivers collaborate closely with families to incorporate their input into care plans, creating a partnership and ensuring that seniors' needs are comprehensively addressed.

Flexibility and Adaptability

Over time, seniors' needs may evolve due to changes in health status or personal circumstances.

Effective overnight care services remain flexible and adaptable, adjusting care plans as needed to accommodate shifting requirements and ensure continued effectiveness in meeting seniors' needs.

Beyond the Dark Hours

While the primary focus of overnight care is to ensure seniors' comfort and safety during the night, the benefits extend beyond mere assistance with basic needs.

Overnight caregivers offer invaluable support and companionship, as well as readiness to handle emergencies and collaborate with healthcare providers, ensuring comprehensive care throughout the night.

  • Nighttime Companionship: Overnight caregivers provide companionship and emotional support, engaging seniors in meaningful interactions and activities to alleviate feelings of isolation and promote overall well-being.

  • Overnight Emergencies: Overnight caregivers are trained to respond swiftly and effectively to emergencies, whether sudden illness, injury, or other urgent situations.

  • Collaboration With Healthcare Providers: Overnight caregivers serve as vital connections between seniors and their healthcare providers, facilitating communication and care coordination. 

  • Peace of Mind for Family Caregivers: Overnight caregivers provide regular updates and communication with family members, keeping them informed of their loved one's well-being and any notable developments.

Overnight Senior Care in Edmonton

When it comes to caring for your senior loved one, ensuring their comfort and safety during the night is important.

At ember Health Care, we understand the unique challenges that come with overnight care, and we are here to provide compassionate support every step of the way.

With our tailored care plans, experienced caregivers, and commitment to excellence, we offer families the peace of mind they deserve, knowing that their loved ones are in capable hands, even during the darkest hours.

Contact us today to learn more about our comprehensive overnight care services and how we can lighten your load while ensuring the well-being of your senior family member.

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Ember Healthcare Ember Healthcare

8 Benefits of Respite Care

Caring for a loved one is a rewarding experience, but it can also be incredibly challenging. The responsibilities can often feel overwhelming, leaving caregivers emotionally and physically exhausted. 

Respite care offers invaluable support to both caregivers and care recipients, providing temporary relief and ensuring quality care for those in need.

Respite care in Edmonton, like those offered by ember, is becoming increasingly essential in meeting the diverse needs of families and individuals.

Let's take a look at the eight key benefits of respite care:

1. Caregiver Relief

Respite care provides caregivers with a temporary break from their duties. It also provides them with the opportunity to engage in self-care activities such as exercise, hobbies, or simply relaxing.

During this respite period, caregivers can recharge both physically and mentally, reducing stress levels and improving overall well-being.

Taking care of a loved one is tough, and having time away from those responsibilities can help you maintain your personal relationships and take care of other commitments. 

It’s important to live a balanced lifestyle so you can provide the best possible care to your loved ones without experiencing burnout or exhaustion.

2. Quality of Care

With respite care, individuals benefit from the expertise of trained professionals who deliver consistent and reliable care. This care is tailored to the specific needs and preferences of the care recipient.

These professionals are highly trained and follow strict standards of care, making sure their care recipients receive the highest quality of support.

It can be hard to trust the care of your family member to someone else. Respite care prioritizes excellence in care delivery while upholding the dignity and well-being of every individual they care for.

3. Personalized Support

Respite care services are designed to accommodate the unique requirements of each care recipient. Home respite care takes into account things like medical conditions, preferences, and cultural backgrounds.

Respite programs and plans are carefully crafted by collaborating with the individual and their family, ensuring that every aspect of their care is tailored to meet their specific needs.

This personalized approach to support services creates an environment of trust and rapport between care recipients and their caregivers. Individuals feel valued and respected.

Caregivers also regularly receive updates and feedback on their loved one’s progress, allowing them to actively participate in decision-making and care management.

4. Prevention of Caregiver Burnout

Along with providing immediate relief, respite care plays an important role in preventing long-term caregiver burnout. It does this by promoting sustainable caregiving practices.

By taking regular breaks, caregivers can maintain a healthy balance and avoid becoming overwhelmed by their responsibilities. 

Respite care services often include educational resources and support groups for family caregivers, giving them the tools and strategies they need to manage stress.

Respite care also offers opportunities for caregivers to connect with others who are in similar situations, providing a sense of camaraderie. Being the primary caregiver to a family member can feel isolating - but you’re not alone!

5. Professional Monitoring

Respite professionals are trained to recognize subtle changes in a care recipient’s condition, allowing for early detection of any health concerns or developments.

This monitoring extends beyond basic personal care tasks and includes comprehensive health assessments and regular check-ins.

Care recipients benefit from the expertise of professionals who can quickly address any emerging issues or adjustments needed in their care plan.

Professional monitoring means that your loved one’s health is in good hands! With open communication, you can stay informed of your loved one’s progress as well as any recommended interventions.

This collaborative approach provides a sense of security for both caregivers and care recipients.

6. Increased Independence

When a loved one is receiving care, they are receiving personalized support and encouragement. Respite care empowers individuals to maintain or regain a sense of independence in their daily lives.

Care plans are designed to promote autonomy and self-reliance, allowing care recipients to participate in activities and decision-making to the fullest extent possible.

Respite care professionals use strategies that help with functional abilities and building confidence - this enables your loved one to accomplish tasks independently whenever possible.

Respite care settings also provide a safe environment where individuals can practice and refine their skills. This focus on independence helps boost self-esteem and fosters a greater sense of purpose and fulfillment in life.

7. Social Interaction

Part of respite health care is encouraging individuals to engage in meaningful interactions and form lasting friendships.

Group activities, outings, and recreational programs promote socialization and connection among care recipients. This helps reduce feelings of isolation and loneliness.

These social interactions not only enhance emotional well-being but also contribute to the overall quality of life for individuals and their families.

8. Peace of Mind

For families who entrust their loved ones to respite care, the assurance of knowing that their needs are being met brings invaluable peace of mind.

Respite care providers prioritize compassion, transparency, and communication so that you know your family member is in a safe and supportive environment. You can rest assured they are receiving the attention and assistance they deserve and require.

Respite care services offer flexibility and accessibility, allowing families to tailor their loved one’s care to their needs and preferences.

This peace of mind allows families to focus on their own well-being and recharge, knowing that their loved ones are in capable hands.

Embracing the Benefits of Respite Care in Edmonton

Respite care plays a pivotal role in supporting caregivers, enhancing the quality of life for care recipients, and promoting overall family well-being.

As Edmonton's population ages and caregiving responsibilities increase, the importance of respite care services like those provided by ember cannot be overstated.

By recognizing and embracing the benefits of respite care, families can navigate the challenges of caregiving with confidence and compassion.

f you're seeking reliable respite care services in Edmonton, contact ember today to explore how we can support you and your loved ones.

With our compassionate care and professional expertise, we're here to provide the relief and assistance you need.

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What Is Respite Care?

Providing continuous care to a loved one is a noble yet demanding task that can take a toll on the caregiver’s well-being. Respite care provides a crucial support system that offers temporary relief to primary caregivers. If you’re trying to find respite care or are not sure what this service is, ember is here to help you out.

Providing continuous care to a loved one is a noble yet demanding task that can take a toll on the caregiver’s well-being. Respite care provides a crucial support system that offers temporary relief to primary caregivers. If you’re trying to find respite care or are not sure what this service is, ember is here to help you out.

Understanding Respite Care Services

Respite care is a comprehensive term that includes a wide range of services. These services are designed to give caregivers a temporary break from their caregiving responsibilities.

This break is essential for the caregiver’s self-care. It also improves the overall quality of care provided to the individual in need.

Respite care includes services that are tailored to meet the unique needs of both caregivers and care recipients. Here are some respite care examples that are usually included with this service:

  • Personal Care Assistance: Respite care often involves help with daily activities such as bathing, dressing, and medical management. 

  • Companionship and Emotional Support: Beyond physical care, respite services may include engaging the care recipient in meaningful activities. This creates a sense of connection and reduces feelings of loneliness.

  • Health Monitoring: Professional caregivers may track vital signs, administer medications, and provide updates to the primary caregiver to ensure continuity of care.

  • Recreational and Therapeutic Activities: Respite care often incorporates activities tailored to the care recipient’s interests and abilities. This can include exercise, arts and crafts, music therapy, or other activities.

  • Meal Prep and Nutrition: Care professionals may assist with preparing meals while adhering to dietary restrictions and preferences.

  • Assistance With Mobility: Respite care providers can offer assistance with mobility, transfers, and positioning.

  • Safety Supervision: Professional care providers are trained to identify potential hazards. They take preventative measures to create a secure environment.

  • Coordination With Healthcare Providers: Respite care includes coordinating with healthcare providers. This is to ensure that there is seamless communication and integration of medical care into the respite plan.

Types of Respite Care

Respite care is tailored to meet the diverse needs of both caregivers and care recipients.

Each type of respite care serves a unique purpose. It provides essential support to ensure the well-being of both individuals involved. 

In-Home Respite Care

In-home respite care provides a flexible and personalized solution. This allows caregivers to take a break while a trained professional tends to the needs of the care recipient within the comfort of their home.

Facility-Based Respite Care

Facility-based respite care offers a change of environment for the care recipient. It fosters social interaction and engagement in activities tailored to their needs. Caregivers can use this extended break to rest and recharge.

Overnight Respite Care

Overnight respite care is designed to support caregivers during the night. This provides the opportunity for a full night's sleep while ensuring the care recipient receives the necessary attention.

Family Supports

Family support respite care involves leveraging the extended family network to share caregiving responsibilities. This collaborative approach allows family members to take turns providing care, offering relief to the primary caregiver while maintaining familial support.

Emergency Respite Care

Emergencies can happen at any time. Emergency respite care ensures that caregivers have immediate support, preventing burnout and ensuring the safety of the care recipient during unexpected situations.

Who Needs Respite Care?

The requirement for respite care is not exclusive to specific health conditions, and it can be beneficial for diverse groups of individuals, including:

Seniors

As individuals age, they may encounter health challenges and require additional support. Seniors often need respite care to address the complexities of aging, including chronic illnesses and mobility issues.

An essential aspect of respite care for seniors is the provision of companionship, fostering social interaction, and mental stimulation.

Loneliness and isolation can be significant issues for seniors, and respite care that includes companionship helps alleviate these concerns.

Adults with Disabilities

For adults with disabilities, respite care is crucial in providing relief to caregivers who may face the physical and emotional demands of caring for a loved one with special needs.

An important aspect of respite care for adults with disabilities is specialized care tailored to the individual's unique requirements.

Whether it involves assistance with mobility, communication, or specific therapies, respite care ensures that the person with disabilities receives the personalized attention they need.

Children with Disabilities

Caring for children with disabilities involves dedicated attention and specialized care. Parents of children with disabilities often need respite care to balance caregiving responsibilities and personal well-being.

This includes the inclusion of therapeutic activities. These activities can enhance the child's development, address specific needs, and provide parents with the assurance that their child is engaged in supportive and enriching experiences.

Chronic Illness Patients

Family members caring for individuals with chronic illnesses face ongoing challenges that can lead to caregiver burnout. Respite care is essential for these caregivers to prevent exhaustion and maintain their own health. 

Caregivers benefit from learning about the specific needs of the individual's chronic condition, enhancing their ability to provide effective care during and beyond the respite period.

Family Caregivers

Respite care is valuable for families facing unique circumstances, such as medical emergencies or unexpected crises. These situations may arise due to accidents, sudden health declines, or unforeseen events.

A significant aspect of respite care for families in special circumstances is the immediate availability of services. Emergency respite care ensures that families receive prompt support, addressing urgent needs and preventing potential complications.

How to Find The Right Service 

Choosing respite care in Edmonton requires careful consideration and research to make sure that the chosen service aligns with the unique needs of both the caregiver and the care recipient.

Here are some ways you can find the right service:

  • Assessment of Needs: Consider the type of care required, the duration of respite needed, and any specific preferences or health considerations.

  • Local Resources: Explore local agencies, support groups, and healthcare providers. Local community centers and healthcare facilities often have information on available respite care options.

  • Professional Consultation: Seek advice from healthcare professionals or social workers who can provide valuable insights into suitable respite care options based on individual circumstances.

  • Client Testimonials: Personal experiences from others who have utilized respite care can provide valuable insights into the level of care, professionalism, and overall satisfaction with the service.

  • Cost and Insurance Considerations: Clarify any questions related to payment plans, eligibility criteria, and the scope of services covered to make an informed decision.

  • Visit Facilities and Meet Care Professionals: If considering facility-based respite care, schedule visits to potential facilities. This allows caregivers to assess the environment, meet with care professionals, and ask questions about the services provided.

Respite Care Tailored to You!

In your journey of caregiving, remember that respite care is not just a break - it’s a lifeline. Ember Health Care is here to support you every step of the way. Discover the relief you deserve while ensuring the well-being of your loved ones.

Contact us today to explore personalized respite care in Edmonton - because everyone deserves a moment to recharge.

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